At maogb.Com, we cost your privacy and are devoted to clear, obvious, and respectful verbal exchange.
Our textual content messaging carrier is designed to maintain you informed about your orders and critical account updates without overwhelming you with pointless information.
We initiate texts and calls best when essential to make certain a seamless and clean experience with us.
What We Send
If you choose maogb.com’s textual content service, you get updates from us.
There are only five instances when we ship you a text, the primary one (Order Verification) being obligatory for all.
On all the other four occasions, you first get an email alert, and we textual content you ONLY in case of an emergency.
Order Verification: Once you place an order, we name you to verify the order – that is a fraud prevention mechanism. If we cannot reach you, we ship a textual content or voice email to contact us.
Order Confirmation: Once your order is validated, we can email you to affirm your order has been effectively placed.
Tracking Information: You will get hold of email updates at the repute of your shipment, such as monitoring numbers and anticipated shipping dates.
Parcel Delivery Failure: If we cannot deliver your parcel at some point of the first attempt, we will email you right away to make alternative preparations. If we don’t get any response from you, we are able to textual content you.
Payment Reminders: We’ll ship you a mild electronic mail reminder to complete your transaction for any pending orders requiring a fee. If we don’t get any response from you, we can text you.
Assistance and Support
Should you’ve got any questions or come upon problems with our textual content service, we are here to help via multiple channels:
Live Chat: Available from every page of our internet site for fast help.
Phone Call: Contact our guide group through our dedicated customer support numbers. Our buyers inside the USA can reach us on America toll-free wide variety +91 7359711432, whilst others can dial us at +91 7359711432.
Text: For brief questions or updates, feel loose to textual content us. Those in the USA can text us on the US toll-free number +91 7359711432, even as others can ship us a message on +91 7359711432.
Email: For more designated inquiries or feedback, our electronic mail support is usually available at touch@maogb.Com
Escalation
If your concerns are not addressed via the above channels, we offer an escalation choice to make certain your troubles are resolved in your pleasure.
In this sort of case, you may improve your concern to our Nodal Officer at touch@maogb.Com.
Our dedicated team will evaluate your difficulty with the maximum precedence and work diligently to provide a decision.
For any in addition help or to offer remarks on our verbal exchange policy, please do not hesitate to get in contact.
We are dedicated to ensuring a transparent, responsive, and person-friendly revel in for all our clients.